Manually entering data into business systems can be a very time-consuming and labor-intensive process. Not only this, but it increases the risk of incorrect or duplicated information being entered, meaning the system is not reliable. Let's explore some of the reasons why manual data entry should be avoided.
Customers with our residential management solution can create reservations from online or telephone enquiries. To remove the manual element, we also have an add-on solution, whereby guests can book their reservations directly online and the information will feed directly to the back-end system. This saves the reception team time when inputting details, allowing them to focus on delivering the best customer experience.
Want to explore other ways you can deliver the best customer experience? Check out our free summer guide!