Kinetic Live: Our Unmissable Annual Conference
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The countdown to Kinetic Live is on!
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Relive the Magic
About Kinetic Live
Thought-provoking keynote speakers
Interactive sessions on Student Accommodation and Wellbeing, Conferencing, Events & Commercial Bedroom Sales
Networking opportunities with industry-leading professionals
Evening entertainment after the Kinetic Awards event
Kinetic Live 2024 Highlights
Cutting-edge features tailored to take your operations to the next level while providing an exceptional experience for the students.
Speakers
Hear from and engage directly with industry experts and customers.
Collaboration
Attend Kinetic Live workshops, idea forums, and breakout sessions, where you can collaborate actively with our Products experts and the Kinetic Community.
Networking
Forge new relationships, share best practices, and tap into a living knowledge hub of seasoned industry experts.
Zone
Explore the latest solutions in management technology, visit the Green Team, or have a 1:1 session at our Support Surgery desk.
Kinetic Awards Gala
Join us for a gala dinner and awards ceremony, where we recognise and celebrate the best of the best in our industry.
Agenda
Monday, 4th November 2024
Day 1
09:00 - 09:45 Registration & Refreshment
Welcome to Day 1 of Kinetic Live. Meet us at the registration desk and get ready for an exciting day.
09:45 - 10:30 Kinetic Welcome
We’ll kick off our much-anticipated annual conference with our strategy, people, and customers. This welcome session will prepare you for a fantastic two days ahead, showcasing our innovations, advancements and an update on our transformational journey.
Luke Warren
CEO, Kinetic
10:30 - 11:15 Welcome to Warwick
Welcome to Warwick Conferences! In the conference’s first keynote, Paul will provide an insight into the operations here at Warwick. With a talented team and excellent facilities, hear from Paul on the journey of Warwick Conferences and how they have become the operation they are today.
Paul Bartlett
Director, Warwick Conferences
11:15 - 11:45 Refreshments, Networking and Interactive Zones
Take a break and network with other attendees
11:45 - 12:45 Cyber Security – The Infinite Game
In a world where digital landscapes are continuously evolving, cyber security remains an unending challenge—a truly infinite game.
Join us for an eye-opening keynote presentation by TEDx speaker, Ryan Pullen, where he’ll delve deep into the complex and ever-changing domain of cyber security. Ryan explores:
- The diverse motivations behind cyber-attacks
- The art of targeted research and social engineering
- Lessons from a real-world ransomware attack
- Practical tips for enhancing personal and organisational cyber security, in a constantly changing environment
Don’t miss this opportunity to learn from a Director of Cyber Security and arm yourself with the knowledge to protect against ever-evolving cyber threats.
Ryan Pullen
Director of Cyber Security, Stripe OLT
12:45 - 13:45 Lunch, Networking Opportunities and Interactive Zones
13:45 - 14:30 Select from 1 of 3 Workshop Sessions or visit our Product and Innovation Zone
Workshop 1
Working in Partnership
Over the past 2 years, the team at Brunel have transformed. During this time, new staff, new systems and new processes have all been at the core of our partnership to enable the Kinetic software to benefit their operations. We’re still on this journey, and in this session, you will hear from the Brunel Team on the obstacles, opportunities and milestones they’ve accomplished. This session promises to talk about all things reality in the day-to-day operations of HE.
Ali Bott
Head of Customer Experience, Kinetic
Pam Cheema
Allocations Team Leader, Brunel University LondonAllocations Team Leader, Brunel University London
Cat Saleh
Service Delivery and Compliance Manager, Brunel University London
Workshop 2
Marketing with Impact: Connect with Students at Every Touchpoint
In a landscape where students’ interests and needs are ever-changing, effective engagement requires more than just a good website. Discover how leading brands create excitement and connect deeply with their audience. Join Bella and Emma for an interactive session that will challenge your current marketing approaches and reveal how a nuanced understanding of your audience can lead to more impactful engagement. Explore successful strategies from universities and brands and gain practical insights to enhance your efforts. This workshop is perfect for anyone looking to integrate advanced marketing principles into their role to achieve greater success.
Bella Obeng
Product Marketing Manager, Kinetic
Workshop 3
Developing Thriving Teams: The Art of Strategic Leadership
‘Strategy’… every organisation has one, and sometimes multiple. It’s a word we often hear, but how does this feature in the day-to-day reality? And how do we make sure strategy isn’t lost in the noise? Join Luke and Stacey to plan for your goals. This hands-on session is all about the tools and thinking to create, plan and deliver a strategy, whether it’s for you, your team, department, or even a goal outside of your day-to-day role.
Richard Nichols
CEO, Kinetic – North America
Product & Innovation Zone
Discover the newest innovations from Kinetic or schedule a one-on-one session with one of our support experts. You can also check out solutions from our featured partners. Hint: There are prizes to be won in this year’s product and innovation zone.
14:30 - 15:20 Select from 1 of 3 Workshop Sessions or visit our Product and Innovation Zone
Workshop 1
Is Your Digital Student Journey Ready?
Join Mark for an insightful session and dive deep into the fascinating world of Generation Alpha and uncover their unique characteristics and preferences. Learn why it’s essential for universities to tailor their digital tools and platforms to meet the specific needs of this generation. This session will shine a spotlight on the current landscape of digital student journeys, highlighting where they excel and where they may fall short in meeting Gen Alpha’s expectations. Explore key aspects of the student digital journey such as personalisation, engagement, and accessibility, offering invaluable insights to help you implement practical changes at your institution.
Mark Atkinson
VP of Student Product & Delivery, Kinetic
Workshop 2
Unlocking Hidden Revenue: Turn Empty Student Rooms into Profit
Discover how to turn your vacant student accommodation into a revenue stream! In this workshop, SmartHOTEL will dive into booking trends driven by Online Travel Agents (OTAs) and examine the rise of virtual credit cards as a secure and efficient method for handling pre-payments. Walk away with practical insights into optimising occupancy rates, tips to boost efficiency, streamline payments, and unlock new revenue opportunities for your commercial teams.
Fiona Cooper
Senior Connectivity Specialist, SmartHOTEL
Workshop 3
Marketing With Impact: Connect With Your Customers at Every Touchpoint
From Amazon to Starbucks, the brands we love have captured our hearts through effective marketing. As a conferencing and events professional, how do you compete effectively when time and resources are limited? Join Bella and Emma for an interactive session that will challenge your current marketing approaches and reveal how understanding your audience can lead to greater business outcomes. Explore successful strategies from leading brands and other conferencing and event businesses and gain practical insights to enhance your efforts. This workshop is perfect for anyone looking to integrate advanced marketing principles into their role to achieve greater success.
Bella Obeng
Product Marketing Manager, Kinetic
Product & Innovation Zone
Discover the newest innovations from Kinetic or schedule a one-on-one session with one of our support experts. You can also check out solutions from our featured partners. Hint: There are prizes to be won in this year’s product and innovation zone.
15:20 - 16:00 Refreshments and Networking
Take a break and network with other attendees
16:00 – 17:00 Unlocking Peak Performance: Harnessing Strengths Through Positive Psychology
Discover how to maximise performance, motivation, and engagement by understanding and harnessing your innate strengths. This high-energy, interactive session delves into the latest theories and tools from positive psychology. Rooted in behavioural science, we’ll explore practical strategies to identify and leverage your unique strengths, transforming potential into peak performance. Attendees will gain valuable insights into how positive psychology can drive personal and professional growth, leaving them equipped with actionable techniques to elevate their performance and foster a motivated, engaged mindset.
Holger Bollman
Director & Founder, Strengthify
Carley Brown
Consultant, Strengthtify
19:00 - Late Networking Evening - Booming Bingo
Join us for a thrilling social evening filled with fun!
Tuesday, 5th November 2024
Day 2
07:00 - 09:00 Overnight Guests: Breakfast at Your Leisure
09:00 - 09:45 Registration & Refreshments
Welcome to Day 2 of Kinetic Live. Meet us at the registration desk and get ready for an exciting day.
09:45 - 10:30 The International Outlook and Ever-Evolving Student Sentiment Surrounding the University Experience
This session will share an overview of the international landscape and impact for the sector, reflecting on previous years and looking ahead to 2025 projections, and diving into the challenges and opportunities for international recruitment.
We will also discuss the changing needs of students, what we know about them, and what they want from their university, lifestyle, and accommodation, offering an overview of their fears and considerations when making the next step to university.
Brian Pepin
Principal Policy Adviser, UCAS
Steph Butcher
key Account Manager, UCAS
10:30 - 11:15 Select from 1 of 3 Sessions or Visit our Product and Innovation Zone:
Workshop 1
The Latest from Unipol and the National Codes
With a change in political leadership, critical issues in the world of student housing and higher education take a new focus, and Unipol will be sharing insights into the new landscape from its latest research and campaigning activity.
- Data from the London PBSA Rent Survey and the ongoing crisis of accessibility and affordability for students who want to study in the capital
- Championing the needs of students to shape the new Renters Rights Bill
- The latest insights from the National Codes including membership numbers and what we can learn from complaints.
Vic Peckitt
Codes and Complaints Investigator, Unipol
Workshop 2
Unlocking Revenue Potential: Innovative Strategies from Dublin City University
In today’s dynamic and competitive environment, discovering innovative strategies to enhance revenue is essential. Join us to learn from Dublin City University, a trailblazer in maximising the potential of their assets and conference facilities. Witness how they have transformed their spaces into thriving hubs of activity, forged powerful strategic partnerships, and executed targeted marketing campaigns to elevate their commercial success.
David Doyle
Business Development Manager, Dublin City University
Workshop 3
Innovation Spotlight: KxEngage
Join us for an engaging panel discussion featuring early adopters of KxEngage, our innovative student experience app. Panelists will share their firsthand insights on the app’s impact on student life and campus operations. Discover the innovative features of KxEngage and explore what innovation means across HE and PBSA. This interactive session promises to offer valuable perspectives and insights on enhancing the student experience through technology and innovation.
George Lengyel
Head of KxEngage, Kinetic
Mark Atkinson
VP of Student Product & Delivery, Kinetic
Rachel Cartwright
Operations Standards Manager, Student Roost
Jonathan Bushell
Head of Information Technology, Student Roost
Jason Masterson
Residential Life, Community, Events and Facilities Manager, University College Dublin
Product & Innovation Zone
Discover the newest innovations from Kinetic or schedule a one-on-one session with one of our support experts. You can also check out solutions from our featured partners. Hint: There are prizes to be won in this year’s product and innovation zone.
11:15 - 11:35 Refreshments, Networking and Interactive Zones
Take a break and network with other attendees
11:35 - 12:45 Ideas Forum Workshops
- Student Teams Workshop
- Commercial Teams Workshop
- KxWelcome & Enterprise
- Edition Teams Workshop
- PBSA Teams Workshop
12:45 - 13:45 Lunch, Networking Opportunities and Interactive Zones
Grab lunch and interact with other attendees. Then, drop by the Product and Innovation Zones to explore the latest innovations.
13:45 - 14:45 Select from 1 of 3 Workshop Sessions or visit our Product and Innovation Zone:
Workshop 1
Student Experience: Where to begin?
With the cost of living, accommodation supply vs demand, affordability, student well-being, and academic pressures, to name a few… the Higher Education sector must ensure the student experience is supported and upheld across campuses as students navigate these variables during their initial university years. Facilitated by Ali, in this session you’ll hear from our panel members on their approaches and initiatives across the sector and the challenges ahead for 2025/26.
Ali Bott
Head of Customer Experience, Kinetic
Paula Goodband
Senior Residential Experience Manager, University of Nottingham
Lowri Edwards
Resident Wellbeing Manager, Student Roost
Josephine Saunders
Senior Manager Strategy & Operations, University of Ottawa
Chris Cater
Client Partnership Director, WAU Students
Simon Griffiths
Regional Director UK & IRE, Yugo
Workshop 2
The Balancing Act: The Competing Priorities between Commercial and Academic Delivery
It’s a long-standing competition: the race between the university commercial teams and academic staff. The former is focused on generating revenue, while the latter is all about teaching and research. Join Rob Johnstone (Head of Commercial Products, Kinetic) and Rachael Lee (Membership Director, Academic Venue Solutions) as they explore this common challenge within Academic Venues, using intelligence gathered from some collaborative research conducted across the sector.
Rob Johnstone
Head of Commercial Products, Kinetic
Rachael Lee
Membership Director, Academic Venue Solutions
Workshop 3
Sustainability: Sector Expectations, Challenges & Trends
Join us for an exciting update on Kinetic’s sustainability journey followed by an engaging panel discussion with our customers, focusing on the latest sustainability trends and challenges. Discover how evolving legislation and student expectations are reshaping our industry. We will delve into impactful sustainability initiatives and explore how these efforts address the growing demand for eco-friendly solutions in the education sector. Learn from real-world examples and innovative approaches that highlight the importance of sustainability in meeting legislative requirements and shaping a greener future.
Pip Kelly
Head of Green Team and Customer Experience Manager, Kinetic
James Greenwood
Head of Residential Life, London School of Economics
Dan Reeves
Residences Sustainability Officer, London School of Economics
14:45 - 15:30 EmilyTest
Fiona Drouet MBE is the founder and CEO of the Scottish charity EmilyTest. At 18 years of age, her daughter Emily took her own life after being subjected to a relentless campaign of physical, psychological, and sexual abuse by a fellow student while living and studying at university. Emily’s tragic death was the result of a series of preventable failures.
Since then, EmilyTest has been successfully campaigning to raise awareness of Gender-Based Violence (GBV) and stimulate change in policy, professional practice, intervention, and support in Scottish education and beyond. Funded by the Scottish Government, EmilyTest has developed the world’s first evidence-based GBV Charter for Colleges and Universities.
Fiona Drouet MBE
Founder and CEO, EmilyTest
Kara Stewart
Training and Project Development Manager, EmilyTest
15:30 - 15:45 Refreshments Break
15:45 - 16:45 Redefine The Impossible: Metamorphical Thinking
Transfoming Minds, Shaping Success
Enter the realm of limitless possibilities with Keith Barry’s awe-inspiring keynote, “Redefine the Impossible.” As a world-renowned mentalist and expert in human behaviour, Keith will take you and your team on an exhilarating journey, breaking the barriers of traditional thinking and unleashing the full potential of “I’m Possible.” Prepare to be neurologically rewired and empowered with Keith’s revolutionary formula for success. Join him on this extraordinary quest, where ordinary transcends into extraordinary, and dreams become tangible realities.
“Redefine The Impossible” is not your typical motivational talk; it is a transformative experience that transcends conventional thought patterns. Keith introduces his groundbreaking concept of “Metamorphical Thinking,” an innovative approach that fosters divergent thinking, harnesses the power of incubation periods, and connects disparate ideas to drive unparalleled creativity and success.
By applying his unique formula for success: (W+MA) x SATT = GS, Keith inspires audiences to break free from self-imposed limitations and reach new heights in personal and professional endeavours.
Keith Barry
Mentalist & Motivational Speaker
16:45 - 17:00 Closing Remarks
And finally, we close the curtains on an epic Kinetic Live 2024. A heartfelt conclusion from the Kinetic team, celebrating participation and engagement.
19:00 - Late Gala Dinner & Awards Ceremony
Join us for an unforgettable evening at our annual Gala Dinner and Awards ceremony! It’s a night where we come together to celebrate the outstanding members of our community. Picture this – a Gatsby-themed decor, attendees dressed to impress, and an electrifying atmosphere as we honour the best of the best.
Venue
Kinetic Live is based in the UK but welcomes the world! Find us at The Slate in the University of Warwick (on the outskirts of Coventry), which you can access via bus, train, or plane.
The Slate, Warwick Conferences
University of Warwick, The Slate, Coventry CV4 7SH, United Kingdom
What Did Our Community Say About Kinetic Live 2024?
Evelyne Mulinge
University of Northampton
“The blend of a relaxed atmosphere and effective continuous learning makes this conference valuable to everyone one who has that opportunity to attend. Kinetic Live provided an opportunity of working towards growth and enhancement of our individual institutional strategy whilst learning from each other and having fun while at it.”
Robert Goulding
University of Liverpool
“The team at Kinetic just amaze me every single year, infact every day. Their passion for their products and their customers is inspirational. They actually listen to what their customers want. They have created not only amazing award winning software, but have created a whole community, a sense of belonging. It’s more than just a software solution.”
Liam Thompson
Royal Holloway, University of London
“I enjoyed Kinetic Live because of the networking opportunities with peers and Kinetic staff. This event was a great opportunity for making new contacts, knowledge sharing and developing best practice. I was able to gain valuable insight and ideas about how we can develop our own and my own ways of working.”
Ashley Mayo
International Residence Hall
“It’s hard to find where to start – The brilliant presenters, opportunity to meet your team and other Kinetic users, learn more about the Kinetic products we are implementing plus the innovative solutions coming soon – Kinetic LIVE 2024 was undoubtedly one of the best experiences either of us have had. We could not be more proud or excited to begin using KxWelcome and KxEngage and tell everyone we know about it!”
Elisa Aylott
University Of Essex
“I enjoyed Kinetic Live because of the ability to network throughout and the positive outlook the Kinetic Team had in drawing all delegates together.”
Daryl Dowding
Durham University
“The best networking opportunities of any conference I have attended. Lots of Kinetic staff are there which is great as you have the opportunity to meet them in person and develop those relationships with the team.”
Lorna Street
Now Student Living
“I enjoyed Kinetic Live because I got to meet industry professionals who inspired me to carry out similar ways of working in my own role.”
Mike Marshall
University of Exeter
“I thought it was very positive that many of the sessions were very interactive, with lots of opportunities to express ideas and things we would like to see in future products.”
Mathew Woodham
Royal Holloway
“I most enjoyed Kinetic Live because of the networking opportunities and all the inspirational talks and ideas presented…I most valued the opportunity for Kx team and their clients to be very transparent together. There were some excellent opportunities for networking and sharing good practices/ideas. Some of the case studies presented in the workshops equipped us with some ideas that would be very beneficial to implement.”
Fraser Dowie
University of St Andrews
“It was insightful to see the direction Kx is heading in and what new products are on the horizon. The sessions and keynote speakers were on point along with the evening entertainment on the Tuesday night. Altogether, it was a thoroughly enjoyable and informative conference.”
Pricing & Packages
Cutting-edge features tailored to take your operations to the next level while providing an exceptional experience for the students.
Full conference / Third party package
£799
+VAT
-
What's Included: - 2 nights accommodation inclusive of breakfast
- Access to all sessions
- Lunch, dinner and refreshments through-out the day
- Entry to the Networking and Awards evening
Early Bird
£599
+VAT
-
What's Included: - 2 nights accommodation inclusive of breakfast
- Access to all sessions
- Lunch, dinner and refreshments through-out the day
- Entry to the Networking and Awards evening
Save £180 inclusive of VAT per person
Reduced customer pricing
£749
+VAT
-
What's Included: - 2 nights accommodation inclusive of breakfast
- Access to all sessions
- Lunch, dinner and refreshments through-out the day
- Entry to the Networking and Awards evening
Save £50 as a customer of the full conference cost of £799.
Standard
£699
+VAT
-
What's Included: - 2 nights accommodation inclusive of breakfast
- Access to all sessions
- Lunch, dinner and refreshments through-out the day
- Entry to the Networking and Awards evening
Book Your Tickets
Kinetic Live 2024 Gallery
FAQs
What are the booking terms and conditions?
Booking Confirmation: A booking for a residential conference is only confirmed once Kinetic receives full payment. Kinetic reserves the right to cancel any booking which does not comply with this condition.
Cancellation Policy: In the event of a cancellation, the following charges will apply:
More than 90 days prior to the start of the conference: 100% of the fees will be refunded.
Fewer than 60 days prior to the start of the conference: 30% of the fees paid will be refunded.
Fewer than 30 days prior to the start of the conference: The full conference fee will be charged, and no refunds will be available. Substitute delegates will be accepted until noon on 30th October 2024.
Liability: Kinetic accepts no responsibility or liability for any loss, damage, or injury sustained by conference attendees or their property during the conference. Attendees are advised to take out appropriate insurance.
Media Consent: Photography and videography will be taking place throughout the event and your image or likeness may be used for marketing purposes.
Force Majeure: Kinetic shall not be liable for any failure to perform its obligations under these terms and conditions if such failure is due to circumstances beyond its control, including but not limited to strikes, lockouts, acts of God, war, or terrorism.
Governing Law: These terms and conditions are governed by the laws of England and Wales, and any disputes arising out of or in connection with them shall be subject to the exclusive jurisdiction of the English courts.
Entire Agreement: These terms and conditions, together with any booking confirmation and any amendments agreed in writing, constitute the entire agreement between Kinetic and the conference attendees, and supersede all previous agreements and understandings, whether written or oral.
Severability: If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Acceptance: By booking a residential conference with Kinetic, attendees acknowledge that they have read, understood, and agreed to these terms and conditions.
Is there a document I can use to justify my attendance?
Yes! We’ve prepared this document you can use to help justify your attendance at Kinetic Live. You will need to change the details around the costs to include your travel and update details where necessary.
How do I get in touch with the organisers?
Email us at events@kineticsoftware.com
What are the start and finish times for each day?
Monday: Registration will begin at 09:00, and sessions will run from 10:00 to 17:00. Dinner will follow in the evening.
Tuesday: Sessions will run from 09:00 to 17:00, followed by dinner in the evening.
What airport should I travel to?
Birmingham International Airport is the closest. A taxi to us from the airport will take approximately 20 minutes. Alternatively, you can take a direct train to Coventry from Birmingham International Station, which is located at the airport.
London Heathrow, Gatwick, and Luton airports are all connected to Coventry by National Express coach services. Alternatively, you can take the train to Coventry, with a change in central London.
Can I book accommodation for Sunday night?
Yes, it is possible to stay over on Sunday. If you choose to stay over on Sunday, you can add Sunday night accommodation to your booking as an additional option at a cost of £118.80. Please note that we have a limited number of rooms available on Sunday, so it’s essential to book as early as possible.
What is the dress code?
Comfort is key at Kinetic Live — for daytime events, you can opt for smart casual attire. But the only real dress code is for the gala dinner, where you should dress to impress.
Is there on-site car parking?
Car parking is complimentary for all delegates attending an event at The Slate.
All university car parks have Automatic Number Plate Recognition (ANPR). Delegates (including University employees attending events) must register in advance or on the day of their attendance to facilitate free parking. Delegates will need to register their details using this link.
- Fill in “Personal Details” and confirm that the “Booking Summary” is correct.
- Select your arrival and departure date and time. We recommend you select an earlier / later than planned time for arrival and departure, to ensure you have enough time for your parking needs (even if you are not parked for the entire period).
- A promotional code will be sent to you in your booking confirmation email. This promotional code will then reduce the price to £0.00.
- Click “Book now.”
Are there accessible parking spaces?
You can find accessible parking at any of our conference centres and events.
I drive an electric car. Are there charging points?
There is a charging point for electric vehicles at Scarman and Radcliffe. Charging points are also available across Central Campus Venues.
