Jumpstart your Kx experience

Workshops, online training, videos and certified accreditations through the Kinetic Academy, we have the full range of courses to give you control of your Kx journey.



Our consultants have years of relevant, HEI and Kx experience and know both inside-out helping you to refresh what you know and find new ways to drive revenue.



From initial training at the start of your project providing the base for your Kx experience to on-going skills improvements via our training resources and skills packages.



Check out our massive library of video tutorials and training on every aspect of Kx. From getting to grips with configuration to creating reports, we've got it covered.

New Courses

Programme Title
Cost £60 + VAT per person
Number of Included Courses 4 plus introduction
Additional Extras Free invited access to a quarterly hour long webinar to ask questions, discuss upcoming feature development and opportunity to share best practice with other users
Business Stream Student Web
Recommended for Anyone who is responsible for updating and managing the content of the student web pages
Key Content

- Introduction

- Editing page content, sql and emails

- Adding & editing preference routes

- Updating location content

- Managing additional settings

Additional Info All future updates to this programme inline with any system upgrades and new feature development will be at no additional cost

Courses planned in 2019


Web Editor Programme

This is a 4 course programme covering the key elements of the Web Editor for the student accommodation websites. Highlighting what the user is able to edit, amend and update and how. Purchase of this programme also will include access to a quarterly webinar to ask questions and discuss future requirements and feature development with Kx and other users.


Database Management Programme

This is a 7 course programme that includes an hour long webinar as part of it. It covers all the skills required to effectively manage the commercial database and identify duplications and incorrect data and how best to manage and clean this data. Focusing heavily on the KxMarketing application the other aspects to his programme include an overview of the Contact Management feature and Action maintenance to ensure that best practices are being implemented and that the data within Kx is as accurate and effective as it can be for reporting and analysis. Ensuring that you have the knowledge and tools to keep your data as precise, clean, accurate and complete within the Kx Database will ensure you have accurate report results and actionable analysis data.

Student Allocations Programme

The Student Allocations Program guides users through the different methods of allocating students to bedrooms. Each course takes the user through a step by step guide in how to best utilise the allocating functionalists within KxStudent. By taking this program users gain knowledge in not only the benefits from utilising each method, but also knowledge in the best methods of practise. Once completed users will have obtained a full understanding of students allocations.


Marketing Reports Programme

This is a 6 course programme that identifies the key standard reports across all areas of reporting – Forecasting, Revenue, Analysis, Bookings and Companies. Reviewing the key reports within each category and detailing where the information comes from and how the results are generated. When you have a clear understanding of what a report is showing you and where it is getting the data from you are able to effectively use them in the correct way to benefit your business. Examples of best practice use and case studies are included to help deepen the level of understand of the complexities of the Marketing Reporting Suite. This programme also includes an onsite Workshop session within the cost.

Table Booking Programme

This is a 5 course programme that details the set up and use of our Table Bookings Feature within the KxConferencing application. Table Bookings allows you to sell seats at a table and also whole tables for a larger catered event. Therefore each booking is an individual without having to create an event for each one and guests can be separately billed both for deposits and final payments. Ideal for Christmas parties, Sunday Dinners, Murder Mystery Events etc. Individual wine and catering choices can be made and bookings allocated to specific tables such that the reports can be run to make management of these style of events easier. The cost for this programme also includes two webinar sessions, one during and one at the end.

Quick Reports Programme

This is a 4 course programme introducing the new Quick Report Tool that was added to the Kx2018 release. This tool allows you to create bespoke reports by dragging required fields across and applying filters. The results can be in printed or excel format and graphical representation is also available. This programme covers the basics on how to create a report and add fields and filters and also how to manipulate and analyse the results. This programme also includes a webinar session at the end to ask any specific reporting questions to help all users get the reports they need from the system.

Catering Programme

The KxCatering Program introduces users to the catering functionality within Kx. The program contains multiple courses, each representing fundamental aspects of the catering functionality within different Kx applications. Included within this program are courses to explain the catering configuration, Web Catering guide and more. Users taking the program are guided through the different areas of Kx that utilise the catering functionality and show how all the catering comes together under the one KxCatering application. By completing this program, users will have a full understanding of the setup, management and reporting side of all things catering. The benefits of utilising catering within Kx are highlighted and best methods of practice are covered in detail.


Wedding Business Prpgramme

This is a 3 course programme giving tips and tricks and best practice recommendations to handle Wedding Events within KxConferencing. Features such as UDFs, Additional Details, Default Timetables and Departmental Note reporting are all key and these are covered with examples and case studies to help you get the most out of Kx when helping to manage this most special day. This programme is ideal for a wedding or event co-ordinator that creates and delivers the wedding bookings.

KxParcels Programme

KxParcels is an add-on application enhancing the functionalities and experience of KxStudent. This program fully covers how to configure the product and how it’s used operationally. By taking this program, users will know the benefits KxParcels provides as well as gaining full confidence in all aspects of its use. The course guides users in how to configure and manage the application, as well as how to utilise all the operational functionalities. Users will also gain further knowledge of KxStudent and how it connects with KxParcels. We advise users to complete the KxStudent Basic Training Program before undertaking the KxParcels Program.

KxProposals Programme

The Proposals program guides users in how to best utilise the KxProposals website. As an ad-on website application to KxConferencing the program covers how the two applications connect and benefits gained from using KxProposals. Operational and managerial tasks and processes are covered in detail allowing users to expand their knowledge of KxConferencing and gain a full understanding in KxProposals. Users taking this program will be fully confident in setting up and use of KxProposals. We advise users to complete the KxConferencing Basic Training program before starting the KxParcels course.

KxB&B Adverts Programme

A 2 course programme outlining how to set up new adverts for use within KxB&B. The programme will include all related configuration, image and text upload tools, linking adverts to stock, rates and promotional codes as well as an overview of the steps and best practice recommendations. Ideal short programme to be a useful tool for any users that are responsible for maintaining KxB&B. This programme will be updated and added to as new features and development occurs in the future alongside the Development Roadmap.

If you would like to receive more information about the upcoming training courses, please email us at

The Kx Gurus

Don't be scared by their good looks. Our Kx training team are more than just pretty faces, they know their stuff and challenge you to find something they don't know about our software!


Michael Edgall

Senior Trainer

Sharon Sumner

Senior Trainer
Lisa M_small

Lisa Mills

Commercial Specialist

Training videos

Please speak to your Account Manager if you need a password

Kx Videos

Kx Conferencing

Over 40 tutorial videos all about 
Kx Conferencing

student accommodation software

Kx Residential

Have a look at our
Kx Residential videos

Student accommodation software

Kx Student

Check out all of our
Kx Student tutorials

student accommodation software

Everything Else

Kx Configuration, Kx Marketing,
Kx Archiver, Support
and Upgrades

Kx Customer Brock University

“We have really enjoyed using the new training videos. They have really helped to refine our processes since they are often more specific in nature. Recently we had a moment of epiphany when we learned a small point from the video that we had missed in configuration. We have been using these in our team meetings for training since it creates dialogue about our processes and helps to harmonize our internal practices. Keep the videos coming!”

- Jeannine D’Amico, Summer Accommodation Coordinator

Tips, tricks, insights and opinions from the Kx Blog

“Hello” – the power of proactive support with your students

Both my Mum and Sister work as teachers in a local primary school and record interactions with students to gain a better understanding on how the children in their classes are viewing the world at any given moment, on any given day. For my Mum and Sister “hello” is one of the most important words…

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10 Reasons why you should hire a Residential Adviser right now

10 Reasons why you should hire a Residential Adviser right now… Written by Lee Rawlinson, Director of Innovation at Kinetic Before joining Kinetic in 2019, Lee has worked as Head of Accommodation at University of Liverpool, making positive changes to Liverpool’s residential estate. With a great knowledge of the higher education sector, Lee is now…

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How do you become a unicorn in a herd of horses?

The increasing number of higher education institutions offering academic qualifications means that fillings places on a course or major is competitive. Universities are now competing more than ever before, so establishing a high rank position in the market is vital. But is it only the official rank that matters?

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We’ll see you at the CUBO Conference 2019

The CUBO Conference for this summer is just around the corner, 3rd-5th July to be precise. If you’re attending the exhibition, please don’t be shy, come and say hello. You’ll find us at stand 14! This year’s theme is ‘Innovative Partnerships: A Strategic Imperative’ which will focus on how partnerships drive performance and innovation within…

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A hosted solution could be the answer!

Does your IT team spend hours on resolving issues associated with your IT infrastructure? If your system goes down, is there a plan in place to ensure data is backed-up?

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What happened at the Higher Education Partnership Network?

The HEPN event was attended by senior leaders from across the Higher Education sector and covered discussions about enhancing student experience, embedding value, TEF, digital learning and technology with a focus on artificial intelligence and Industry 4.0.

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How to use technology to deliver outstanding events

Technology is part of our everyday lives and there’s no escaping it! It has changed the way we communicate, deliver information and educate ourselves, to name but a few. It has truly revolutionised our world.

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How much impact does the conferencing department have?

The impact a conferencing team has on student enrolment cannot be understated! The department isn’t just about delivering outstanding events. They play a large role in not only helping to fund the academic programme but also introducing potential new students, their family, their friends and other influencers to the institution.

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Working with other departments to deliver great events

When hosting events, the campus can sometimes see prospective students, their friends and family visit the university as an event attendee. This provides a fantastic opportunity to generate interest and indirectly sell the facilities and the culture of the university.

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Everything you need to know about the enrollment gap

Are you familiar with the term ‘enrollment gap’? If the answer is no, let us explain! To put it simply, it is the gap between the increase of higher education institutions in the US and the decrease in student enrollments.

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Easily manage and grow your student accommodation portfolio & conferencing operation with Kinetic's world-leading software