Customer

Our customers are at the heart of everything we do

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A big welcome to the newest members of the Kx community

Get inspired by our customers' stories

Your success might be just one step away! Find out what other organisations have done to achieve great results!

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Find out how Student Roost became the first PBSA to introduce popular Gen-Z solutions and revolutionise their payment offering.

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This hidden gem in Cambridge is truly astonishing! The facilities are incredible and the service they offer is outstanding!

Nottingham

Working in partnership with UPP, University of Nottingham is championing the student wellbeing with our BRAND-NEW Student Life solution. 

University of Birmingham

Find out what made them the "University of the Year", and take a look at their stunning conference facilities here.

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Would you like to be the next one to win the "Commercial University of the Year" award? Find out how University of Kent done it.

Royal Holloway

One of the top 25 universities in UK that has achieved an income increase of 12%. How have they done this?

UniLife

Price & package rewards for early commitment lead to a 2x increase in bookings compared to previous year.

Uni of leicester Case Study

Moving from 12 to over 100 price lines, with better info and photos cut student withdrawals by over 10%.

Kx Georgia Tech

Have everything related to an event in one place and are able to funnel it down into an easy to produce invoice.

Kx UNE

The reduced invoicing time frEes the team to begin marketing two months earlier than prior years increasing efficiency by 75%.

Kx UCLAN

Use of rent guarantors instead of deposits, is helping UCLAN to keep rents low, students happy and rent collection at to 99.4%.

Kx Ulster

Developed rapidly, Ulster uses Room Service Inventory to create a seamless student on-boarding experience.

Kx StFX

The reporting functionality is key to providing the highest level of customer service, especially for the most demanding events.

Kx St Johns

Kx integrates with St. John’s CBORD system, ensuring they can use StormCard from safety to billing.

Kx BCU

Students, IT team, off-site managers and more, all happier with the multiple benefits of moving the Cloud.

What's new in the Kx community?

Mailroom madness: how to handle the Black Friday load!

It’s that time of year again! Black Friday and Cyber Monday are upon us, but can your mailroom handle the load? Your mailrooms are sure to be working overtime to keep up with the volume of parcels and packages that will be flying into your buildings. We have partnered up with Parcel Tracker, the number…

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Our latest partnership delivers best-in-class parcel management for higher education

When we say we understand your business, we mean it! Therefore, we’re delighted to announce our brand-new partnership to deliver the best-in-class parcel management solution – Parcel Tracker. We are really excited by how this partnership will allow us to bring you a best-in-class solution, to manage all your parcels effectively and efficiently in a…

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Our new, strategic partnership with AssetWorks!

Kinetic and AssetWorks partner to deliver integrated management for accommodation and facilities in higher education. Kinetic and AssetWorks are delighted to announce a new strategic partnership, under which the two companies will collaborate to improve accommodation, event, estates and facilities management for higher education bodies on both sides of the Atlantic.  Kinetic has over 20…

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We’ve launched a new team: Customer Success!

We pride ourselves as a customer-centric organisation and place our customers at the heart of everything we do, from product development to the services we provide. This, combined with valuable feedback from our customer base, has led us on a journey that’s resulted in a new department: Customer Success.   The Customer Success team is non-revenue…

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Your guide for the new academic year

With A-level results day fast approaching, our Student support team are here to help! Here at Kinetic we understand that this is a vital time for you. Therefore, to make sure that this time runs as smoothly as possible we have come up with a series of emails that will help you from student applications…

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How are we shaping the future of Student wellbeing management?

In honour of Mental Health Awareness week 2022, we’re reflecting on a development journey that has brought us Student Life, a system that is helping institutions in the HE sector to record, monitor and report on student wellbeing. At the ASRA 2022 conference, we delivered a presentation outlining Student Life and how a growing number…

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Why are we committed to Student Wellbeing?

Ahead of Mental Health Awareness Week, we caught up with our Chief Transformations Officer, David Wilkes, to find out how our student wellbeing management solution, Student Life, has evolved since it first started back in 2018. But first, what is Student Life? What is Student Life? Student Life answers a problem that the sector has…

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How does technology improve the student experience?

The impacts of Covid-19 are ongoing – Student Minds found that in September, 63% of students felt the pandemic continued to negatively impact their mental health.   The pandemic continues to shape students’ experiences and there is still a long way to go before all students can truly thrive at university without facing barriers, according to…

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Our BRAND-NEW partnership with WAU

Our CEO, Luke Warren, gives an insight into what’s happening behind the scenes here at Kinetic. Why WAU? Co-founded by Tom White, WAU are brand-new to market and were born with the desire to do things differently, which is why they’ll be working closely with you, our customers, to provide an independent benchmark of our…

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We’ve signed up to the SME Climate Commitment

The science is clear: we need to halve our emissions by 2030 to deliver a zero-carbon world in time.   To meet this goal, every business, no matter their size or industry, has a role to play. We need all companies around the world to commit to a net-zero future.   Our commitment We have committed to cut…

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