Customer

Our customers are at the heart of everything we do

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A big welcome to the newest members of the Kx community

Get inspired by our customers' stories

Your success might be just one step away! Find out what other organisations have done to achieve great results!

Nottingham

Working in partnership with UPP, University of Nottingham is championing the student wellbeing with our BRAND-NEW Student Life solution. 

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Would you like to be the next one to win the "Commercial University of the Year" award? Find out how University of Kent done it.

University of Birmingham. - 250 x 150

Find out what made them the "University of the Year" in 2013-14, and more about their stunning conference facilities here.

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We love to share our customer stories and shout out about YOUR successes! Do you fancy a space in our hall of fame?

newnhamcollege-01

This hidden gem in Cambridge is truly astonishing! The facilities are incredible and the service they offer is outstanding!

Royal Holloway

One of the top 25 universities in UK that has achieved an income increase of 12% in 2018. How have they done this?

UniLife

Price & package rewards for early commitment lead to a 2x increase in bookings compared to previous year.

Uni of leicester Case Study

Moving from 12 to over 100 price lines, with better info and photos cut student withdrawals by over 10%.

Kx Georgia Tech

Have everything related to an event in one place and are able to funnel it down into an easy to produce invoice.

Kx UNE

The reduced invoicing time frEes the team to begin marketing two months earlier than prior years increasing efficiency by 75%.

Kx UCLAN

Use of rent guarantors instead of deposits, is helping UCLAN to keep rents low, students happy and rent collection at to 99.4%.

Kx Ulster

Developed rapidly, Ulster uses Room Service Inventory to create a seamless student on-boarding experience.

Kx StFX

The reporting functionality is key to providing the highest level of customer service, especially for the most demanding events.

Kx St Johns

Kx integrates with St. John’s CBORD system, ensuring they can use StormCard from safety to billing.

Kx BCU

Students, IT team, off-site managers and more, all happier with the multiple benefits of moving the Cloud.

What's new in the Kx community?

A new addition to the Student Life community

Coventry University has joined Kinetic’s growing Student Life community, adopting our solution for managing student wellbeing for its ResLife and Accommodation teams. They intend to expand and grow their ResLife programme across other areas of their business, such as students living within their lettings portfolio. Coventry University’s ultimate ambition is being able to offer the…

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The impact of social media on mental health

Residence Life Manager at FutureLets, Coventry University Tom Truman is a Residence Life Manager who is passionate about making a difference to student mental health. Below he shares his thoughts on the impact that social media has on mental health and his personal experiences. 3.5 billion people use social media. That’s 45% of the world’s…

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4 challenges that university teams struggle with

The increase in mental health conditions being disclosed is reflected in the number of students withdrawing from university. As the student mental health crisis gets worse, there is more pressure on university teams to monitor the student’s wellbeing and support them as much as possible. However, up until now, university teams have experienced many challenges…

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The future of Kinetic products

This month, October 2020, is full of exciting changes for Kinetic! We’re delighted to give a warm welcome to our new Head of Products – Adam Calladine. Adam has great experience and a breadth of knowledge that will help Kinetic take our products to the next level on the route of innovation.   Adam has…

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Moving to university and its impact on student wellbeing

As a passionate Residence Life Manager, Tom finds it important to talk about student wellbeing. Have a listen to his video above and have a read about some practical tips he came up with for both students and university staff. Tom Truman Residence Life Manager at FutureLets, Coventry University Starting university means a lot of…

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Are you letting student fees slip through the net?

Did you know that in 2018, there were over 2.3 million students studying in the UK? This generated approximately £2.3 billion for the HE sector. BUT…   Over 30,000 students withdraw from institutions each year for a variety of reasons at a cost to the sector of over £300 million. For the average-sized university, this…

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Why student wellbeing is a hot topic

Rewind 10 years and mental health was not a common topic like it is today. Having spent over 18 months researching this topic, we found that the number of students who have disclosed a mental health condition has increased by 7x within 10 years. This is truly horrifying but it’s also a good sign that…

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Why today’s students suffer with mental health

“If you need me – you know where I am” –  how many people genuinely mean it? Sure, it sounds somewhat reassuring to a student, but in today’s world, it is counterintuitive to how young people communicate. There’s no denying that the shift in young people’s attention spans has been widely attributed to the advance…

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Enhancing the student experience during a pandemic

Going to university should be an exciting fresh start! A chance to explore a new city. Make new friends. Live a life of freedom! Yet this year, everything is different. But it doesn’t have to be as negative as it seems… With many universities advising students to self-isolate due to an increase in COVID-19 cases,…

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Kinetic introduces a familiar face as new CEO…

Kinetic’s goal is to deliver the best services and products to our customers, and of course, be the industry leader in everything we do! To accomplish this, Kinetic needed a leader who empowers the company to strive for excellence. And this is exactly what Rob Turner has done for the past 4 years!   And…

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Easily manage and grow your student accommodation portfolio & conferencing operation with Kinetic's world-leading software