Begin your journey to mastering your Kinetic software with training workshops
By popular demand, we are offering more training workshops to our software users to help you get the most out of you Kinetic software.
What's in it for you?
Upskill in your knowledge of your software to boost success in your role
Network with other users and share best practice, experiences and ideas
What to expect
We know how important it is to feel confident when using new software – so we have introduced even more training workshops designed to help you up-skill as a new starter or refreshing your existing knowledge.
Some of these sessions will be in-person at our Milton Keynes office, while the others will be hosted online. They'll focus on processes within Student Web, KxStudent, KxWelcome, KxConferencing, KxResidential, KxPlorer and KxArchiver. These sessions lay the groundwork for advancing your knowledge or refreshing existing skills.
If you're new to your team or would like some refresher training, come along and join in.
While the on-site sessions will run from 10 AM to 4 PM and include lunch, the virtual ones will be shorter sessions. It will also be a great opportunity to meet colleagues from across the sector and network with other users, a great way to share new ways of working.
Numbers are limited, as we want to give everyone a great experience, so please only two delegates from each organisation for on-site sessions.
Book your session
KxStudent New Starter
23rd April 2024 | 10 AM to 4 PM
This in-person session will cover the basic processes within KxStudent, including:
- Student Records
- Student Searches
- Allocating
- Offering
- Mailing
- The Student Account & Other Features
KxStudent Configuration
24th April 2024 | 10 AM to 4 PM
This in-person session will cover the configuration processes within KxStudent, including:
- Custom Fields
- Pricing Models
- Allocation Models
- Bedroom Pricing
- User Defined Fields
- Word Templates
KxWelcome New Starter Webinars
Previously known as Room Service
Part 1
8th May 2024 | 1 PM to 3:30 PM
This online training session (part 1 of 2) will cover the basic processes within KxWelcome, including:
- Introduction to KxWelcome
- Processing Applications
Part 2
9th May 2024 | 1 PM to 3:30 PM
This online training session (part 2 of 2) will cover the basic processes within KxWelcome, including:
- Room Allocations & Offers
- Arrivals
- Residents
- Departures
Student Web Configuration Webinar
13th May 2024 | 2 PM to 3 PM
This online session will provide a general overview of the Student Web configuration tool to cover the basics of:
- Academic Year & Preference Route Configuration
- Location Details Set Up
- Pages, Emails and HTML Set Up
- Custom Fields
Please note: this session is for KxStudent users only.
KxArchiver Webinar
14th May 2024 | 2 PM to 3 PM
This online session will cover the processes within KxArchiver, including:
- Anonymising/Archiving/Deletion of Data
- Staying Compliant
- Easy Data Control
- Performing Back-ups
KxWelcome Configuration Webinars
Previously known as Room Service
Part 1
21st May 2024 | 2 PM to 4 PM
This online session (part 1 of 3) will cover the configuration processes within KxWelcome, including:
- Annual KxWelcome Configuration
- Updating Images
- Report Editing
Part 2
22nd May 2024 | 2 PM to 4 PM
This online session (part 2 of 3) will cover the configuration processes within KxWelcome, including:
- Applications
- Contracts
Part 3
23rd May 2024 | 2 PM to 3 PM
This online session (part 3 of 3) will cover the configuration processes within KxWelcome, including:
- Inductions
- Arrivals
KxConferencing New Starter
4th June 2024 | 10 AM to 4 PM
This in-person session will cover the basic processes within KxConferencing, including:
- Enquiry Management
- Converting Enquiries
- Event Management and Quotes
- Deposits and Invoicing
KxResidential New Starter
5th June 2024 | 10 AM to 4 PM
This in-person session will cover the basic processes within KxResidential, including:
- Creating a Reservation & Multiple Guest Reservations
- Rate Management & Deposits
- Check-ins: Groups & Single Guests
- Housekeeping & OOS Rooms
- Check-out & Room Management
KxB&B Webinar
6th June 2024 | 2 PM to 3 PM
This online session will cover the basic processes within KxB&B, including:
- Creating Adverts
- Rate Planner
- Locations
- Web B&B Reports
- Site Settings
KxConferencing Configuration
26th June 2024 | 10 AM to 4 PM
This in-person session will cover the configuration processes within KxConferencing, including:
- Meeting Rooms and Equipment
- Catering and Diets
- Events Types
- Lookups
- User Access
- Charge Templates and Pricing
Meet your Customer Experience Team
Ali Bott
Head of Customer Experience
Sharon Sumner
Commercial Specialist
Daniel Green
Software Trainer
Pip Kelly
Customer Experience Manager
Laura Henderson
Customer Experience Manager
Rori Coates-Logan
Customer Experience Manager
The location
The training will take place in-person at the Kinetic Milton Keynes Head Office or online.
The address is:
Kinetic Software, Floor 1, 249 Silbury Blvd, Milton Keynes MK9 1NA
Travel directions can be found using this Google Maps link- click here
Paid parking is available directly outside of our office. You can pay via cash, telephone or by downloading the Ringgo app to pay by card.