Welcome to Your
Customer Portal

Essential tools and dedicated support designed just for you.

Access to support, training, and updates. 
Your one-stop destination for the tools and information you need as our valued partner.

Restricted content, please enter password below

Document icon

Ideas Forum

Book icon

Training & Learning

Path icon

Products Hub

Calendar icon

Events

Document icon

Ideas Forum

Person icon
KxWelcome Support
Person icon

KxSupport

Need Help?
We’re Here for You!

Need Help? We’re Here for You!

Need help with Kinetic products? Reach out to our support team.

Easily create or track support tickets, access our knowledge base, and watch training videos to get the most of your solution.

Kinetic Software Training

Harness the Potential of Your Kinetic Software

Whether you’re a new starter or looking to polish your skills, we offer expert guidance to help you get the most out of your Kinetic software.  Access in-depth video tutorials, how-to guides and best practice tips here.

User Manual

Document icon

KxResidential – Viewing Transient Visitor Levy Tax lines hidden

User Manual

Document icon

KxResidential – Viewing Tax excluded after 28 nights

User Manual

Document icon

KxResidential – Viewing Transient Visitor Levy Tax lines visible

User Manual

Document icon

KxConfiguration Residential – Configuring No Tax after the first 28 days of an accommodation booking

User Manual

Document icon

KxConfiguration – New Restriction Functionality in Kx2025.0

User Manual

Document icon

KxConfiguration Residential – Configuring Tourist Visitor Levy (TVL)

Document icon

KxConferencing – Taking a Deposit

Document icon

KxConferencing – Room Swap

Document icon

KxConferencing – Rooming Lists in Kx

Document icon

KxConferencing – Adding Attendee accommodation payments

Document icon

KxConferencing – Move Rooms

Document icon

Parcel Tracker – Manage Parcels

User Manual

Document icon

KxResidential – Viewing Transient Visitor Levy Tax lines hidden

User Manual

Document icon

KxResidential – Viewing Tax excluded after 28 nights

User Manual

Document icon

KxResidential – Viewing Transient Visitor Levy Tax lines visible

User Manual

Document icon

KxConfiguration Residential – Configuring No Tax after the first 28 days of an accommodation booking

User Manual

Document icon

KxConfiguration – New Restriction Functionality in Kx2025.0

User Manual

Document icon

KxConfiguration Residential – Configuring Tourist Visitor Levy (TVL)

Can’t find what you are looking for? Request a Guide

Release Notes

Discover the Latest in Kx

Learn how Kinetic can help you! Explore exciting new features, updates, and bug fixes that will take your Kinetic experience to the next level.

Kx2024.2 Release Notes

Customer portal icon

KxWelcome

Customer portal icon

KxEngage

Customer portal icon

Conferencing on Pulse

Customer portal icon

The Road Ahead

Join us as we map out the future and continue to innovate.

 

Featured Events

Explore the exciting events hosted by Kinetic Software and our partners. Learn new skills, connect with like-minded professionals, and take part in interactive workshops — there’s something for everyone!

Discover what’s on the horizon and how to get involved.

Training workshops background
11 November
Discover how to navigate the KxWelcome browser interface with ease!

In this session, you’ll learn how to:
– Conduct people searches efficiently
– Access and manage applications
– Review and understand allocations
Training workshops background

Student Life Training Workshop

13 November
Discover how to navigate the StudentLife interface with confidence and ease!

In this session, you’ll learn how to:
– Record interactions and incidents involving students
– Configure interaction and incident categories for efficient management
– Set up workflows to automate email notifications when a new student incident is raised
Training workshops background

KxPlorer – Commercial Users Training Workshop

2 December
This online session will cover the processes within KxPlorer for Commercial Users, including:
– Quickly Building & Updating Custom Reports Using Drag & Drop Functionality
– Transferring Reports into Day-to-Day Applications
– Commercial Reporting & Analysis
Student accommodation
Student event
Students working together
Student accommodation kinetic software

Unlock the full potential of your Kinetic Software​

Maximise Efficiency & Engagement in Student Accommodation & Conferencing with Kinetic

Student accommodation kinetic software
Kinetic software
Kinetic software student space
Kinetic software Home