Residence Life

Students are at the heart of what you do.


We know that when enhancing all aspects of the student journey from first enquiry to graduation and future employability, students are your highest priority. Your role is essential for building a strong, engaged and exciting student community and adds huge benefit to the whole institution.


These might be the challenges you're battling with


Lack of supporting technology

Just as many of the departments in your institution, you're likely to rely on highly manual processes that require you to update paper forms and disjointed systems. Replacing these will not only save you loads of valuable time but also allow to concentrate on your students and their wellbeing. You can also increase student satisfaction by reducing the response time. 

strategic moves

Influencing peers and introducing new ways

Your approach is often quite innovative and you're buzzing with new ideas on how to make students happy! But convincing the rest of your peers, especially more senior ones, that your approach is the right one is a challenge. The best way to persuade your colleagues is to present them with facts and reliable data which are difficult to consolidate from various digital and paper-based systems.

Co-ordinating catering

No single point of truth across the institution

With no central system to manage student wellbeing, it's highly likely you're missing valuable signals that help identify students of concern or at risk. As a result, you're late to react and lose valuable time to intervene. A central point of truth means you can tailor your engagement activities to groups of students, to increase their level of satisfaction.

Long decision-making process and its impact

We all know that the decision-making process within a higher education institution can be rather long. This provides a challenge when you're trying to introduce changes quickly to meet the demands of the Generation Z folks who expect things to happen quicker than ever before. This is essential though if you want to keep your service to your students relevant and engaging. 

Student Experienece Software

Student satisfaction and engagement

Your students are the most important part of your job, from the moment they enter your university's door for the first time, till they're ready to leave. You're often the first point of contact and a trusted member of staff. Wouldn't it be amazing to be able to improve the activities and conversations you have with your students by sharing insight into their day-to-day routine?

High drop-out rates and low student satisfaction

The last thing you want is for students to leave your university! Especially if the reason for the departure is related to their wellbeing and mental health. High drop-out rates and low student satisfaction is an absolute nightmare for your team! If only you could report on concerns, access data and take actions based on reliable insight.

Resolving your challenges

Introducing Student Life - our student wellbeing management software.

Student wellbeing

Student Wellbeing

Our student wellbeing management solution, Student Life, helps you manage student wellbeing from first contact to the moment they enter your door for the first time, and right on until their departure. 

Explore our student wellbeing and experience related articles

How does technology improve the student experience?

The impacts of Covid-19 are ongoing – Student Minds found that in September, 63% of students felt the pandemic continued to negatively impact their mental health.   The pandemic continues to shape students’ experiences and there is still a long way to go before all students can truly thrive at university without facing barriers, according to…

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A new addition to the Student Life community

Coventry University has joined Kinetic’s growing Student Life community, adopting our solution for managing student wellbeing for its ResLife and Accommodation teams. They intend to expand and grow their ResLife programme across other areas of their business, such as students living within their lettings portfolio. Coventry University’s ultimate ambition is being able to offer the…

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The impact of social media on mental health

Tom Truman Residence Life Manager at FutureLets, Coventry University Tom Truman is a Residence Life Manager who is passionate about making a difference to student mental health. Below he shares his thoughts on the impact that social media has on mental health and his personal experiences. 3.5 billion people use social media. That’s 45% of…

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4 challenges that university teams struggle with

The increase in mental health conditions being disclosed is reflected in the number of students withdrawing from university. As the student mental health crisis gets worse, there is more pressure on university teams to monitor the student’s wellbeing and support them as much as possible. However, up until now, university teams have experienced many challenges…

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Moving to university and its impact on student wellbeing As a passionate Residence Life Manager, Tom finds it important to talk about student wellbeing. Have a listen to his video above and have a read about some practical tips he came up with for both students and university staff. Tom Truman Residence Life Manager at FutureLets, Coventry University Starting university means a lot…

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Are you letting student fees slip through the net?

Did you know that in 2018, there were over 2.3 million students studying in the UK? This generated approximately £2.3 billion for the HE sector. BUT…   Over 30,000 students withdraw from institutions each year for a variety of reasons at a cost to the sector of over £300 million. For the average-sized university, this…

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Why student wellbeing is a hot topic

Rewind 10 years and mental health was not a common topic like it is today. Having spent over 18 months researching this topic, we found that the number of students who have disclosed a mental health condition has increased by 7x within 10 years. This is truly horrifying but it’s also a good sign that…

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Why today’s students suffer with mental health

“If you need me – you know where I am” –  how many people genuinely mean it? Sure, it sounds somewhat reassuring to a student, but in today’s world, it is counterintuitive to how young people communicate. There’s no denying that the shift in young people’s attention spans has been widely attributed to the advance…

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In the middle of difficulty, lies opportunity

The library shelves should be empty. The lecture theatres should be packed. The halls of residence should be buzzing with excitement.

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Virtual Uni-verse?

Across the country, as lecture theatres fall silent – you should spare a thought for the army of professionals continuing to work as some newspaper headlines announce “Universities close their doors” – it couldn’t be further from the reality of life in student halls of residence.

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