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Essential tools and dedicated support designed just for you.

Access to support, training, and updates. 
Your one-stop destination for the tools and information you need as our valued partner.

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Ideas Forum

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Training & Learning

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Products Hub

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Events

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Ideas Forum

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KxWelcome Support
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KxSupport

Need Help?
We’re Here for You!

Need Help? We’re Here for You!

Need help with Kinetic products? Reach out to our support team.

Easily create or track support tickets, access our knowledge base, and watch training videos to get the most of your solution.

Kinetic Software Training

Harness the Potential of Your Kinetic Software

Whether you’re a new starter or looking to polish your skills, we offer expert guidance to help you get the most out of your Kinetic software.  Access in-depth video tutorials, how-to guides and best practice tips here.

User Manual

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KxConferencing – Changing Resources in Kx and the Update Event Responses

User Manual

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KxConfiguration Commercial – Word Templates and Email Word Templates

User Manual

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KxB&B – User Guide

User Manual

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KxConferencing – Tax Models in Kx and how to apply a tax to an Exempt Event

User Manual

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KxConferencing – Rooming Lists for More than Single Occupancy

User Manual

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KxConferencing – Conference Room Occupancy in Commercial Searches

Video

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KxConfiguration – Charge Templates – Copying Prices 28.07

Video

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KxB&B – Getting Started with KxB&B 15.07

Video

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KxPlorer – Student Users Training Workshop 28.04

Video

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KxPlorer – Commercial Users Training Workshop 28.04

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KxConferencing – Taking a Deposit

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KxConferencing – Room Swap

User Manual

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KxConferencing – Changing Resources in Kx and the Update Event Responses

User Manual

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KxConfiguration Commercial – Word Templates and Email Word Templates

User Manual

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KxB&B – User Guide

User Manual

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KxConferencing – Tax Models in Kx and how to apply a tax to an Exempt Event

User Manual

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KxConferencing – Rooming Lists for More than Single Occupancy

User Manual

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KxConferencing – Conference Room Occupancy in Commercial Searches

Can’t find what you are looking for? Request a Guide

Release Notes

Discover the Latest in Kx

Learn how Kinetic can help you! Explore exciting new features, updates, and bug fixes that will take your Kinetic experience to the next level.

Kx2024.2 Release Notes

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KxWelcome

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KxEngage

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Conferencing on Pulse

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The Road Ahead

Join us as we map out the future and continue to innovate.

 

Featured Events

Explore the exciting events hosted by Kinetic Software and our partners. Learn new skills, connect with like-minded professionals, and take part in interactive workshops — there’s something for everyone!

Discover what’s on the horizon and how to get involved.

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KxPlorer – Student Users

11 November
This online session will cover the processes within KxPlorer for Student Users, including:
– Quickly Building & Updating Custom Reports Using Drag & Drop Functionality
– Transferring Reports into Day-to-Day Applications
– Commercial Reporting & Analysis
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From setup to arrivals: unveiling the new StudentWeb on Pulse

18 November
From setup to arrivals: unveiling the new StudentWeb on Pulse Join us for the unveiling of the new StudentWeb on Pulse, shaped by what you and your students told us matters most in your ideal portal. From personalised accommodation choices and easier management of pricing and room information to a modern, branded portal your team can take pride in, you will see how StudentWeb on Pulse gives you greater control. Shape the experience for your applicants, then follow the journey through their eyes from application to arrival. See what could be possible this time next year. 
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From enquiry to event success: see how Conferencing on Pulse has evolved

25 November
Since its introduction, Conferencing on Pulse has continued to evolve, bringing together conference and event management, customer self-service and day-to-day operational visibility in a single cloud-based experience.
Join us for a live demonstration of the latest developments across Conferencing on Pulse and Customer Hub. We’ll showcase recent enhancements, share what’s coming next, and demonstrate how teams are using the platform to meet their operational goals and deliver a better experience for staff and customers alike.
Whether you’re already on Pulse, considering a move, or simply curious about what’s new, this session is an opportunity to see how far the platform has come and what’s possible today.
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Unlock the full potential of your Kinetic Software​

Maximise Efficiency & Engagement in Student Accommodation & Conferencing with Kinetic

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