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Events

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KxWelcome Support
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KxSupport

Need Help?
We’re Here for You!

Need Help? We’re Here for You!

Need help with Kinetic products? Reach out to our support team.

Easily create or track support tickets, access our knowledge base, and watch training videos to get the most of your solution.

Kinetic Software Training

Harness the Potential of Your Kinetic Software

Whether you’re a new starter or looking to polish your skills, we offer expert guidance to help you get the most out of your Kinetic software.  Access in-depth video tutorials, how-to guides and best practice tips here.

User Manual

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KxConferencing – Changing Resources in Kx and the Update Event Responses

User Manual

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KxConfiguration Commercial – Word Templates and Email Word Templates

User Manual

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KxB&B – User Guide

User Manual

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KxConferencing – Tax Models in Kx and how to apply a tax to an Exempt Event

User Manual

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KxConferencing – Rooming Lists for More than Single Occupancy

User Manual

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KxConferencing – Conference Room Occupancy in Commercial Searches

Video

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KxConfiguration – Charge Templates – Copying Prices 28.07

Video

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KxB&B – Getting Started with KxB&B 15.07

Video

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KxPlorer – Student Users Training Workshop 28.04

Video

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KxPlorer – Commercial Users Training Workshop 28.04

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KxConferencing – Taking a Deposit

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KxConferencing – Room Swap

User Manual

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KxConferencing – Changing Resources in Kx and the Update Event Responses

User Manual

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KxConfiguration Commercial – Word Templates and Email Word Templates

User Manual

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KxB&B – User Guide

User Manual

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KxConferencing – Tax Models in Kx and how to apply a tax to an Exempt Event

User Manual

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KxConferencing – Rooming Lists for More than Single Occupancy

User Manual

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KxConferencing – Conference Room Occupancy in Commercial Searches

Can’t find what you are looking for? Request a Guide

Release Notes

Discover the Latest in Kx

Learn how Kinetic can help you! Explore exciting new features, updates, and bug fixes that will take your Kinetic experience to the next level.

Kx2024.2 Release Notes

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KxWelcome

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KxEngage

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Conferencing on Pulse

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The Road Ahead

Join us as we map out the future and continue to innovate.

 

Featured Events

Explore the exciting events hosted by Kinetic Software and our partners. Learn new skills, connect with like-minded professionals, and take part in interactive workshops — there’s something for everyone!

Discover what’s on the horizon and how to get involved.

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KxStudent – Preparing for Student Arrivals

15 September
Join us for a webinar on Student Arrival Processes, focusing on how to plan and manage arrivals efficiently using KxStudent.

We’ll cover pre-arrival setup, arrival slot configuration, and the check-in process, helping you handle high volumes smoothly while delivering a positive experience for students.
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Shaped by the Sector: Rethinking Catering for Today’s University Campus

6 October
The expectations placed on university catering are changing. Institutions want to retain more spending on campus, build external revenue and provide convenient, compliant and connected services, often with limited time and capacity.
This session, in partnership with AVS, will explore what those changes mean for university commercial, catering and events teams. Kinetic will share the challenges and priorities it has heard through sector research and customer feedback, and how those insights have shaped Catering on Pulse.
Attendees will also be invited to contribute their own priorities and help guide future discussion across the AVS community.
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KxPlorer – Student Users

11 November
This online session will cover the processes within KxPlorer for Student Users, including:
– Quickly Building & Updating Custom Reports Using Drag & Drop Functionality
– Transferring Reports into Day-to-Day Applications
– Commercial Reporting & Analysis
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Unlock the full potential of your Kinetic Software​

Maximise Efficiency & Engagement in Student Accommodation & Conferencing with Kinetic

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