Welcome to Your
Customer Portal
Essential tools and dedicated support designed just for you.
Access to support, training, and updates. Your one-stop destination for the tools and information you need as our valued partner.
Training & Learning
Products Hub
Events
Need Help? We’re Here for You!
Need Help? We’re Here for You!
Need help with Kinetic products? Reach out to our support team.
Easily create or track support tickets, access our knowledge base, and watch training videos to get the most of your solution.
Kinetic Software Training
Harness the Potential of Your Kinetic Software
Whether you’re a new starter or looking to polish your skills, we offer expert guidance to help you get the most out of your Kinetic software. Access in-depth video tutorials, how-to guides and best practice tips here.
User Manual
Raisearequest to Technical Services
- Support Portal
User Manual
Submitting a Support Case
- Support Portal
User Manual
View Top Knowledge Articles
- Support Portal
User Manual
View Your Open Cases and Requests
- Support Portal
User Manual
Extra Resources and Quick Links
- Support Portal
User Manual
Raise a request to Professional Services
- Support Portal
Video
Parcel Tracker – Manage Parcels
- Parcel Tracker
Video
Parcel Tracker – Manage Mail Room Users
- Parcel Tracker
Video
Parcel Tracker – Log Out
- Parcel Tracker
Video
Parcel Tracker – Log In
- Parcel Tracker
Video
Parcel Tracker – How to download Parcel Tracker
- Parcel Tracker
Video
Parcel Tracker – How Parcel Tracker Works
- Parcel Tracker
User Manual
Raisearequest to Technical Services
- Support Portal
User Manual
Submitting a Support Case
- Support Portal
User Manual
View Top Knowledge Articles
- Support Portal
User Manual
View Your Open Cases and Requests
- Support Portal
User Manual
Extra Resources and Quick Links
- Support Portal
User Manual
Raise a request to Professional Services
- Support Portal
Can’t find what you are looking for? Request a Guide
The Road Ahead
Join us as we map out the future and continue to innovate.
Featured Events
Explore the exciting events hosted by Kinetic Software and our partners. Learn new skills, connect with like-minded professionals, and take part in interactive workshops — there’s something for everyone!
Discover what’s on the horizon and how to get involved.
Explore what’s new in Kx2025.0
KxMobile Training Workshop (Student Customers)
KxMobile Training Workshop (Commercial Customers)
Unlock the full potential of your Kinetic Software
Maximise Efficiency & Engagement in Student Accommodation & Conferencing with Kinetic
