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5 Contracting Best Practices for Conference Departments

As one conference season winds down, it is time to look toward the next one. For many, contracting your repeat customers happens right away.  Before you sign everyone on to next year’s camps and conferences with your existing contracts, take a step back and have a look at them. You may want to consider making some changes…

4 Benefits Behind Offering a One Stop Shop Experience

Imagine you have been tasked with planning a conference for an organization for which you volunteer.  The committee looks at you and naturally, with your conference management experience, want you to handle arranging all the logistics. First, you have to find a venue. You start making phone calls to various venues to find out if they have…

The EU’s GDPR and What It Means for You!

Have you heard of the General Data Protection Regulation (GDPR) passed by the European Union Parliament? Since most of our readers are in North America, there is a chance that if you did hear about it, you figured it didn’t apply to you. Well, that may not be accurate. If you have conference guests or…

3 Ways to Track Your Impact on Campus

Last month, I wrote about three of the biggest impacts a conference department can have on its campus. I firmly believe in those three ideas, but how do you prove it? It is one thing to detail what the impact is, but it also needs to be demonstrated for others to buy in to the concepts. 

3 Ways Conference Services Should Never Underestimate its Impact

As many conference professionals head into the ‘busy season’ of summer, this is a good time to remind you of just how much impact you have on your university and your community.   In the day to day chaos of summer conference season, it is easy to forget the big picture when the focus is…

3 Ways to Think Outside the Box with Optional Add-Ons

Money, revenue, the bottom line. It is the primary reason why many conference departments exist. Get your university more money. At this year’s annual ACCED-I conference, we led a session taking the revenue discussion outside of the box. We looked at activities and programs from others campuses that utilize campus space for additional revenue in…

Scheduling is NOT Conference Management

This month, we welcome Laura Lafferty as our guest blogger. While working in conference services, she used an academic scheduling system to manage her conferences and events. After all, she was just scheduling events; it’s the same thing. Read on as you take a coffee break to learn more about her experience in how effective…

[Guest Blog] Tips to Help Get an Intern Housing Program Up & Running

Intern housing is becoming a big buzz word these days. And it is easy to understand why: it can be an easier way to increase sales and occupancy in an area that is consistent. One campus that has seen a huge return through an intern housing program is the University Center Chicago. In the last 5 years,…

14 Things We Learned from Hosting a Presidential Debate

Managing conferences and events is no small feat. There are many moving pieces for any conference and we all learn as we go along. Now imagine what you would learn about your team and events in general from an event on steroids… like a Presidential Debate. Such was the case at the University of Nevada Las Vegas.…

Your “Cliff Notes” Guide to the Cloud, Cloud computing, and SaaS

The term “Cloud” is everywhere these days. Does it mean a web-based product, hosting, or a storage system? Yes, it does. The word “Cloud” refers to the Internet. It can mean anything from server hosting, browser-based applications, cloud storage, or file sharing. Which isn’t very helpful when trying to figure out what will work best…

5 Ways to Make RFPs Work for You

We seem to have a love/hate relationship with quotes, or requests for proposals (RFPs); their value has often been debated. Best practices and new trends, such as how do you showcase your venue while meeting the planner’s need for concise reporting, are always a hot topic. 

Trainer Tips: Bedroom Diary, Bedroom Areas, Rooming Lists

The ability to reserve overnight accommodations, down to the specific room, is a feature that makes Kx great while importing rooming lists is a quick and easy task. Both save time and help you understand your available resources… until they don’t work for you. Nine times out of 10 the calls that come in about a problem in one of…

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