30th - 31st October 2019

Whittlebury Hall

We're excited to invite all Kinetic and Room Service customers to the Kx User Conference 2019. This year, we would like to unite all of our customers under one roof at Whittlebury Hall, Towcester, to share experiences, knowledge and inspiration! With the addition of Room Service users, this event is guaranteed to sell out quickly!


Reasons To Attend

This year, the Kx User Conference will be hosted at an amazing venue - Whittlebury Hall (near Silverstone). This means that besides a training day covering varied expertise levels, Kx workshops, product zone, great speaking sessions from industry leaders and what promises to be an exciting gala dinner, you will also be treated to spa access! Keep on reading to find out more.

Training and workshops

Support surgery

Exceptional industry leading speakers

Product zone

Panel discussions

Networking opportunities


A message from Rob Turner, CEO

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Secure your ticket today!

Conference Agenda

This year our Kx User Conference will take place over two days. Please see the details below.

Day 1

Join us on Wednesday 30th October for a day of training. We have listened to your feedback and this year you will have the option to choose which level of training you wish to attend. And don't worry, we will cover both Student and Commercial areas!

Highlights of Day 1

  • Training sessions covering varied levels of expertise
  • Multiple product workshops 
  • Product zone covering our current and new products
  • Plenty of networking opportunities  
  • Support surgery 
  • Drinks reception and dinner

Day 2

On Thursday 31st October, you're invited to attend a range of learning and insight sessions from industry experts. This year, sessions will be split by commercial and student areas, you will also be welcome to move between areas where desired.

Highlights of Day 2

  • Sessions from experienced and engaging speakers
  • Panel discussions covering important topics
  • Product zone covering our current and new products
  • Support surgery 
  • Plenty of networking opportunities
  • Drinks reception
  • Gala dinner and evening entertainment 

What else can I expect?

Access to Whittlebury Hall Spa, including 20% off treatments, just for our customers!

Optional meeting or business breakfast with your Account Manager

Opportunity to share experiences with others within the industry

Packages & Prices

Early bird rates are available till 16th August 2019. This year, we're expecting more attendees than ever, so be quick as the tickets will fly off the shelves!

Full Conference Access

  • Access to training & workshops on day 1
  • Lunch & refreshments on day 1
  • Buffet dinner, drinks reception & networking on day 1
  • Accommodation for the whole event
  • Breakfast & lunch on day 2
  • Speaker sessions & panel discussions on day 2
  • Gala dinner & evening entertainment
  • Optional business breakfast with your Account Manager on last day 
  • Access to product zone
  • Access to support surgery
  • Use of leisure & spa facilities


 Early bird: £499 + VAT

 (Standard rate: £699 + VAT)

Day 1 - Training & Workshops

  • Access to training & workshops
  • Lunch & refreshments
  • Buffet dinner & networking drinks reception
  • Access to product zone
  • Access to support surgery


 Early bird: £179 + VAT

 (Standard rate: £251 + VAT)

Day 2 - Conference Sessions

  • Access to speaker sessions
  • Access to panel discussions
  • Gala dinner & drinks reception
  • Evening entertainment
  • Accommodation on 31st October
  • Optional business breakfast with your Account Manager on last day 
  • Access to product zone
  • Access to support surgery
  • Use of leisure & spa facilities


 Early bird: £329 + VAT

  (Standard rate: £461 + VAT)


If your question isn’t covered below, please email us at marketing@kineticsoftware.com.

When does the early bird rate end?

The final chance to receive the early bird discount is Friday 30th August 2019.

What are the start and finish times for each day?

Wednesday 30th Oct: 09:00 – 17:30 | Followed by drinks & dinner in the evening

Thursday 31th: Oct 09:00 – 17:00 | Followed by drinks reception & gala dinner in the evening

Where is the event?

The Kx User Conference 2019 is held at Whittlebury Hall. You can find the nearest airports, rail stations and major routes by visiting: https://www.whittlebury.com/information/how-to-find-us

Can I book accommodation for Tuesday, 29th October?

We have limited availability to stay on-site the night before the event. This is on a first come first served basis. You will be able to select this option when booking your ticket. 

How many people can attend per organisation?

The more the merrier! However, we do have a maximum capacity so availability is on a first come first served basis.

What happens if I buy a ticket and change my mind?


We understand that sometimes your plans change, the following cancellation fees will apply:

Days before the event Charge
60 25%
45 50%
15 75%
7 100%






You are also welcome to transfer your ticket free of charge up until 7 days before the event start.

What is the dress code?

For training, conference sessions and the day 1 dinner, business casual is ideal. The Gala dinner is strictly black tie or business attire! 

Do all packages have access to leisure facilities?

Only the packages including an overnight stay include access to the leisure facilities.

Which airport should I travel to?

If you're travelling from the USA or Canada, the best airport for you to use is London Heathrow (LHR). It has great train connections to Milton Keynes Central Station, from which you can take a Taxi/Uber ride to Whittlebury Park, Towcester costing approximately £20 and taking around 20 minutes. 

If you're travelling from the UK or IRE, the closest airports are Birmingham and London Luton, followed by London Heathrow.