COVID-19 Hub

All COVID-19 related information in one place

Webinars and Recordings

Student experience - Why it's more important than ever before


Presented by Lee Rawlinson
Director of Innovation 

In every challenge lies an opportunity - events and conferencing webinar


Presented by Danny Connor
Business Development Specialist

In gear for your new year -
Practical tips & tricks for your venue


Presented by Rob Johnstone, Commercial Product Lead, and Lee Rawlinson, Director of Innovation

Kinetic Connect -
Customer Spotlight
Derek Goss


Derek Goss has over 20 years’ experience within the student accommodation sector and is here to share his journey a a wealth of knowledge.

Kinetic Connect -
Customer Spotlight
Becky McMillen


Becky McMillen, Executive Director of Conference Services at California University of Pennsylvania shares how she's dealing with the events during Covid.

Kinetic Connect -
Customer Spotlight
Katy Lemmon


Katy Lemmon, Accommodation Manager at the University of Liverpool is here to share how she and her team have been dealing with the situation.

Kinetic Connect -
Customer Spotlight
Jeanette Wilson


Jeanette Wilson, Accommodation Manager at Bangor University shares her journey since lockdown began and answers questions from peers within the industry.

Kinetic Connect -
Customer Spotlight
Gordon Hodge


Gordon Hodge, Head of Conferencing and Events at the University of Strathclyde shares how him and his team have been dealing with the COVID-19 pandemic.

Please contact your Account Manager for the password to access these webinars.

KxConferencing Suite

Dealing with your events whilst dealing with a crisis


Presented by Lisa Mils - Comercial Product Specialist

KxStudent Suite

Managing your student operations in light of a crisis


Presented by Laura Henderson -
Kinetic Trainer

Room Service

Managing your student operations in light of a crisis


Presented by Jess Deighton - Lead Consultant
and Romy Burgess - Customer Success Manager

KxConferencing Suite

Best practices for NHS staff room allocation for higher education


Presented by Lisa Mils - Comercial Product Specialist

KxStudent Suite

Best practices for NHS staff room allocation for PBSA


Presented by Ian Barcock -
Student Specialist 

Room Service

Best practices for NHS staff room allocation for Room Service


Presented by Jess Deighton - Lead Consultant
and Romy Burgess - Customer Success Manager

KxStudent Assist

KxStudent Assist is available on request as a stand-alone application. Key features include; the ability to mass depart students, create credits, remove future allocations and their charges and enhanced searches.

If you would like to get hold of our new application, please click on the button below to submit your request. Alternatively, you can speak to your Account Manager to ask any questions you might have.

KxFinancial Assist

Due to the VAT changes within the hospitality sector, we have created a new application for you. KxFinancial Assist will enable you to recalculate all future event quotes and outstanding current charges on future events within Kx.

Prior to accessing the app, you must make some changes in KxConfiguration. Here is a step-by-step guide on how to do so.

Once these changes have been made, you can find out next steps by clicking below.

Customer Stories

We're so proud to work closely with such amazing organsations who are showing their support during the COVID-19 pandemic.

If you have a story to share, please email 

West Midlands Combined Universities response to COVID-19

West Midlands Combined Universities (WMCU), a consortium made up of Birmingham City University, Coventry University and the University of Wolverhampton, has transformed some of its services and resources to support efforts to tackle the virus and underpin economic growth.

Wellcome Trust building to become respite centre for local NHS staff

Wellcome Trust are making their headquarters on Euston Road available as an official respite centre for local NHS staff responding to the coronavirus (COVID-19) pandemic.

University of Leeds steps up to help tackle coronavirus crisis

The University of Leeds is marshaling world-leading expertise and equipment as well as influential networks in the collaborative fight against the virus.

Nottingham Universities enable more tests for COVID-19

Universities in Nottingham have today supplied 16 machines to support the national effort in the fight against COVID-19.

King's College London are providing research, developing ventilators and supporting NHS staff

Working in the heart of London, the UK epicentre of the COVID-19 epidemic, King’s and its health partners play an important role in providing crucial, frontline support to the national and global response to the outbreak of COVID-19.

University of Wolverhampton make face shields for NHS staff battling coronavirus

Hundreds of fase visors have been created for nurses, care homes and other frontline NHS staff thanks to the University of Wolverhampton to help during the coronavirus outbreak.


Engineering faculty, staff, and grad students design and fabricate personal protective equipment for local health care professionals.

Emergency food parcels for isolating students at the University of Portsmouth

Staff from the University of Portsmouth have been supplying emergency food parcels to self-isolating students in University and private halls of residence, as well as students in need living in the private sector.

University of Bath provides RUH staff with free city centre accommodation

The University is providing Royal United Hospital (RUH) with free accommodation for NHS staff who need to isolate from their families, or stay closer to work.

University of Northampton health students supporting the NHS frontline

Nearly 300 University of Northampton health students have now joined up to give more hours on the NHS frontline in battling the pandemic

Kinetic Connect Sessions

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This is a brand-new opportunity for you to come and listen to how your peers are dealing with the situation and ask them questions!

Kinetic Connect - Customer Spotlight

Previous sessions

Derek Goss - Headshot-

Derek Goss | Former Accommodation Manager | University of Kent

Derek spent over 20 years as the Student Accommodation Manager at the University of Kent at Canterbury. Kent was amongst the first universities to introduce KxStudent back in 2003.

Derek is now an honorary member of ASRA and a verifier for the ANUK/Unipol National Code of Standards for Student Accommodation. 

Gordon Headshot - edit

Gordon Hodge | Head of Conferencing and Events | University of Strathclyde

With over 20 years’ experience in customer service and venue/event management, Gordon leads an award-winning team which operates the dedicated conferencing facilities in the Technology and Innovation Centre. He will join us and share his journey since lockdown began. 


Katy Lemmon | Accommodation Manager | University of Liverpool

Katy has 11 years of experience within the student accommodation sector, but has never experienced anything quite like this! She's here to share how the pandemic has impacted the University of Liverpool, and how they're dealing with it.

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Becky McMillen | Executive Director of Conference Services | California University of Pennsylvania.

You might recognise Becky from her amazing session at the last Kinetic Conference! She has joined us to share her experiences and answer loads of questions!


Jeanette Wilson | Accommodation Manager | Bangor University

With almost 25 years of experience within the higher education industry, Jeanette shares her journey, views on student experience and covers how her team is dealing with the pandemic.

Want to star in your very own customer spotlight? Simply click the button below to register your interest.

Blogs & News

Kinetic’s response to COVID-19 government guidelines

The world has changed significantly over the past few months and we’ve all had to adapt to meet the government requirements. For some people, the impact of COVID-19 was immediate, whilst for others, they were able to continue with their day-to-day lives in a fairly “normal” way. However, no one will be able to argue…

Read More

Top 15 in quarantine: Books to read

As we continue to remain in lockdown, now is the perfect opportunity to get stuck into a new book! We asked the team at Kinetic for some recommendations and here they are!

Read More

Top 15 in quarantine: Things to watch

After a day of working from home or perhaps looking after the kids, it’s nice to be able to put the laptop away, put the kids to bed and relax in front of the TV.

Read More

Other Useful Content

NHS Guidelines

PDF that explores the NHS Staff PBSA Accommodation Requirements & Partnership Basis

Resource Hub

Looking for something to get your teeth into? Check out our resource hub for eBooks, blogs and more.

Kinetic Academy

Refresh your Kx skills or learn something new with our workshops and certified accreditations.

Training Videos

Looking for some additional support? We've got plenty of Kx training videos for you to watch.

Kinetic's Continuity Plan

We want to reassure you that Kinetic has a robust disaster recovery plan in place and we are prepared to ensure business continuity. This communication explains our current plan. We will continue to monitor the situation and advise you if anything changes.